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Last updated 5 November 2026

Responsible Gaming

Gambling should be entertainment. Secancy builds responsible gaming into our platform and expects every partner to put player wellbeing first.

Our commitment

We are a business to business provider. We do not offer gambling to the public on this website. Every brand that runs on our platform operates under the applicable gaming licence and must follow its rules, as well as the laws of every market it serves.

What we require from partners

  • Serve players aged 18 or over only, or the higher legal age where local law requires it
  • Verify the identity and age of players before they can withdraw, and earlier where required
  • Only accept players from markets where the brand is permitted to operate
  • Market responsibly and never target minors or vulnerable people
  • Display responsible gaming information and links to help on every player site
  • Act on signs of problem gambling and support players who ask for help

Player protection tools

Every player site on our platform includes tools that help players stay in control.

  • Deposit limits. Daily, weekly and monthly limits set by the player.
  • Session reminders. Regular reminders of how long a player has been playing.
  • Time out and self-exclusion. Players can take a break or close their account for a chosen period.
  • Age and identity verification. Checks that keep underage players out.
  • Account history. Clear records of deposits, bets and withdrawals.

Getting help

If gambling is causing problems for you or someone you know, free and confidential support is available.

Contact

To report a concern about a brand on our platform, email sales@secancy.com.